Welcome to tenten.lk - To avail the services offered at www.tenten.lk or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse at www.tenten.lk you accept these conditions.
Please read the terms and conditions carefully. While using any current or future services offered by TenTen (Pvt) Ltd. or any of its affiliates, whether or not included on the tenten.lk website, you agree to abide by these Terms & Conditions, along with the guidelines and conditions applicable to such services or business.
Electronic Communication
When you visit www.tenten.lk or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
Prices
All prices posted on this website are subject to change without notice. Prices prevailing at the commencement of placing the order will apply. Posted prices include all taxes and charges. If there are any additional charges or taxes, they will be mentioned on the website.
Shipping and Handling
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Title and risk of loss and damages pass on to you upon product delivery. In case reverse shipment cannot be arranged by us due to the unavailability of our logistics partners, you may be requested to send such products through any available courier services.
Returns of products will be accepted provided such returns are for products damaged during transit, defective, wrongly delivered, wrong product, incomplete packages, etc., subject to the condition that we are informed about such discrepancies within 72 hours from the date of delivery of the product and that the products are returned in their original condition.
License and Website Access
General: tenten.lk grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.tenten.lk.
No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.
No reproduction: This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written consent of tenten.lk.
No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.tenten.lk and its affiliates without express written consent.
Metatags: You may not use any metatags or any other ‘hidden text’ utilizing tenten.lk’s name or trademarks without the express written consent of tenten.lk. Any unauthorized use terminates the permission or license granted by www.tenten.lk.
Your Account
Protection of Your Account: As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Use by Children: As discussed further in the website Privacy Policy, tenten.lk does sell products for children, but it sells them to adults. If you are under the age of 18 years, you may use tenten.lk only with the involvement of a parent or guardian. tenten.lk and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
Risk of Loss
All items purchased from tenten.lk are made pursuant to the shipment contract. This means that the risk of loss and title for such items pass to you upon delivery.
Product Description
tenten.lk and its affiliates attempt to be as accurate as possible. However, tenten.lk makes no warranties that the product descriptions and any other content of its site are accurate, complete, reliable, current, or error-free. If a product offered by tenten.lk is not as described, your sole remedy is to return it in its unused condition.
Site Policies, Modification, and Severability
Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining conditions.
Intellectual Property Rights
Copyright Protection: All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations, and software, is the property of tenten.lk or its affiliate sites and is protected by Sri Lanka copyright law. The compilation of all content on this site is the exclusive property of tenten.lk and is protected by Sri Lanka copyright law. All software used on this site is the property of tenten.lk and is protected under Sri Lanka copyright law.
Trademarks
i. Protected Marks: TenTen, www.tenten.lk, tenten.lk & design, products, and other marks indicated on the tenten.lk website are registered trademarks of tenten.lk.
ii. Protected Graphics: All tenten.lk graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of tenten.lk. tenten.lk’s trademarks and trade dress may not be used in connection with any product or service that is not of tenten.lk. All other trademarks not owned by tenten.lk or its affiliates that appear on tenten.lk or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, or associated with tenten.lk or its affiliates.
Governing Law and Jurisdiction
These terms and conditions will be construed in accordance with the laws of Sri Lanka. For all matters/disputes arising out of or related to these terms and conditions or any other conditions on this website, only the competent courts in Sri Lanka shall have jurisdiction, to the exclusion of all other courts.
